At Jensen Mobile Home Movers ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (jmobilehomemovers.com), use our services (mobile home moving, setup, leveling), or purchase products (shipping containers). Please read this policy carefully. By using our website or services, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information from you:

• Personal Identification Information: Name, email address, phone number, postal address, and any other information you voluntarily provide when filling out forms, requesting a quote, or placing an order.
• Transaction Information: Details about your purchases (e.g., shipping container orders), payment method, and billing address. We do not store full credit card numbers; payment processing is handled by third-party payment gateways.
• Service‑Related Information: Information needed to perform mobile home moves (e.g., delivery site address, home dimensions, permit requirements).
• Technical Data: IP address, browser type, operating system, referring URLs, and browsing actions on our site (via cookies and similar technologies).
• Communication Data: Records of your inquiries, emails, and phone calls with us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our moving and container sales services.
• To process transactions, send order confirmations, and arrange deliveries.
• To communicate with you, respond to your inquiries, and provide customer support.
• To send you service-related notices, updates, and promotional offers (you may opt out at any time).
• To comply with legal obligations (e.g., tax reporting, permit requirements).
• To detect and prevent fraud, security incidents, or other prohibited activities.
• To analyze website usage and improve user experience (using aggregated, anonymized data).

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device. You can disable cookies through your browser settings, but doing so may affect the functionality of our website. We may also use analytics services (e.g., Google Analytics) that use cookies to collect anonymous data about site traffic and interactions.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share necessary information with third-party vendors who help us operate our business (e.g., payment processors, shipping carriers, permit agencies). These providers are contractually obligated to protect your data and use it only for the services they perform.
• Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation (e.g., to obtain transport permits).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, who will be bound by this Privacy Policy.
• Protection of Rights: We may disclose information to enforce our Terms of Service, protect our rights or property, or ensure the safety of our customers and employees.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption (HTTPS) to secure data transmission. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for keeping any account credentials confidential.

6. Your Rights and Choices

Depending on your location (e.g., California residents under the CCPA), you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to legal exceptions (e.g., records required for tax or permit compliance).
• Opt-Out: Opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information in Section 9. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to third‑party websites (e.g., payment processors, social media platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked site you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it promptly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

• Email: jensenmobilehomemovers@gmail.com
• Phone: (216) 245-8317
• Address: 4812 Mahoning Ave NW, Warren, OH 44483

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the "Last updated" date. Significant changes will be communicated via a notice on our website or by email. Your continued use of our services after any changes constitutes your acceptance of the updated policy.